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The casino features a structured complaints course of action for more elaborate matters that escalates challenges by numerous phases, making certain They're fixed fairly.
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The player from Armenia had his Mainstagebingo casino account blocked and 139 Euros confiscated resulting from unverified paperwork. The participant contested this, asserting that he experienced delivered all the mandatory verification files and experienced not violated any procedures. The Complaints Team had contacted the casino for a proof, but the casino had refused to offer particulars resulting from its rigorous information-sharing policy.
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The player from Bulgaria statements that the casino will not exist and it does not operate in accordance with the guidelines. The criticism was closed given that the participant stopped responding.
The protection Index of the casino was calculated depending on our research and facts gathered by our casino review group. Learn more about casino overview methodology
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Player complained the casino had confiscated all his winnings following he requested a withdrawal. The player was accused of breaching conditions and terms. An unclear scenario, no proofs in the player or maybe the casino. Player has submitted a PAB. No additional update considering that.
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